Shop Terms & Conditions AJE

Terms & Conditions for Online Orders

Standard Delivery - £4.99

For all orders under £55 the standard delivery is £4.99.  Please allow 7-10 working days to receive your order.   Delivered by Royal Mail from Monday - Saturday.  No signature needed.  Not gift-wrapped

Free UK Shipping

If the total cost of your order is £55  or over you will receive FREE Standard Shipping. This will be automatically applied to your order in your shopping bag.

Important Information

Before we can dispatch your order we need to verify your card details with your card issuer. We do our best to ensure this is completed as quickly as possible. Once you receive your order confirmation email you know that your order has been authorised.

Insurance

Whilst in transit all purchases are insured by Aesthetics Julie Edwards until they are delivered to you. We require a signature for all goods delivered on a Next Day service, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.

Any Questions

Please email info@aesteticsjulieedwards.co.uk. Please note emails will also be answered within 48 hours of receipt.

Returns & Exchanges

I you love your purchases, but if for any reason you do need to return something, just email info@aestheticsjulieedwards.co.uk.  I can accept the return of unused items only for a exchange or full refund within 30 days of their purchase. Please be advised that I am unable to take returns on products not purchased online at AestheticsJulieEdwards.co.uk.

Please note, you will be charged the cost of postage for returns.  You will be notified by email once your returns have been received and processed.

Faulty Goods

If your package is visibly damaged on delivery, please tell the person delivering your goods that you wish to sign as “received damaged”.

If your goods are received as faulty or damaged once opened please contact me at info@aestheticsjulieedwards.co.uk within 48 hours of receiving your order.