Aesthetics Julie Edwards requires a booking fee to secure any and all appointments. This is redeemable against the price of treatments. However, it is not refundable.
All new clients must have an initial consultation with their chosen practitioner. The booking fee is redeemable against future treatments. It is not refundable in any circumstances.
If you choose to cancel your appointment you will forfeit your booking fee so please be sure that you are serious about attending for consultation before you book. You may reschedule your appointment without forfeiting your booking fee by giving us at least 48 hours notice.
We understand that appointment changes are sometimes required, but as we still need to pay our business costs, we are unable to make any exceptions to this rule
Changes to appointments must be advised at least 48 hours in advance to avoid forfeiting your booking fee. Should you change or cancel your appointment giving less than 48 hours’ notice of the appointment time or you do not show for your appointment at the booked time, the booking fee will be forfeited.
We accept Debit Card, Credit Card, Paypal, Bank transfer or cash.
COURSES OF TREATMENTS
All courses are valid up to 6 months unless stated differently by your Practitioner or Therapist.
Courses, once booked, are non-refundable, but any excess treatments from the course may be transferred to another treatment of the same price, used against a product purchase, exchanged for gift vouchers (valid for 6 months) or transferred to a friend for use within the original six month period of your treatment course.
In the event that you are dissatisfied with treatment you must attend a review appointment to discuss this with your practitioner. We do not offer refunds on any treatments.
Please switch your mobile phone to silent during treatments for the comfort of other clients.
Please arrive in good time for your appointment. The first time you visit Aesthetics Julie Edwards you will be required to complete some Client Consultation forms. Please allow additional time of approximately 15 minutes for this.
If you realise you are running late for your appointment, please message or call ahead to advise of an estimated time of arrival. Please note that any late arrivals will only be treated within the original treatment time slot. This is to avoid delays to subsequent clients.
BABIES, CHILDREN & PETS
We regret that no babies, children under 12 or pets are allowed in the treatment room at any time due to liability.
Smoking, including e-cigarettes and vapes, is prohibited within the building.